Last updated: 03/02/2025
1. Introduction
Welcome to ShopSafe. We respect your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL]. It also explains your privacy rights and how the law protects you.
2. Who We Are
ShopSafe is a provider of integrated safety and security solutions for retail, hospitality, and public sector organisations. Our registered office is [Insert Address], and we are responsible for processing your personal data.
3. What Data We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, job title, company name.
- Contact Data: Email address, phone number, postal address.
- Technical Data: IP address, browser type, device information, and browsing behaviour on our website.
- Usage Data: Information on how you interact with our website, including pages visited and time spent.
- Marketing and Communications Data: Preferences in receiving communications from us.
4. How We Collect Your Data
We collect personal data through:
- Forms you complete on our website.
- Direct communications via email or phone.
- Cookies and tracking technologies when you use our website.
5. How We Use Your Data
We process your data for the following purposes:
- To provide information about our products and services.
- To respond to enquiries and support requests.
- To improve our website experience and customer engagement.
- To send marketing communications (with your consent where required).
- To comply with legal and regulatory obligations.
6. Legal Basis for Processing
We process your data under the following lawful bases:
- Contractual Necessity: When processing is required to fulfil a contract with you.
- Legitimate Interests: When processing is necessary for our business interests, such as improving services.
- Consent: When you provide explicit consent for marketing communications.
- Legal Obligation: When we are required to process data to comply with legal requirements.
7. How We Share Your Data
We do not sell your data. We may share your personal data with:
- Service providers who assist in website operation and communications.
- Regulatory bodies where required by law.
- Business partners where necessary for service delivery.
8. International Data Transfers
If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legal mechanisms.
9. Data Retention
We retain your data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
10. Your Rights
Under UK GDPR, you have rights including:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Erasure: Request deletion of your data.
- Objection: Object to processing based on legitimate interests.
- Restriction: Request restriction of processing.
- Data Portability: Request data transfer to another provider.
- Withdraw Consent: Withdraw marketing consent at any time.
To exercise these rights, please contact us at [Insert Contact Email].
11. Cookies and Tracking Technologies
We use cookies to enhance website performance and user experience. You can manage cookie preferences via your browser settings. For details, please see our [Cookie Policy].
12. Security Measures
We implement security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
13. Contact Information
If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us at:
- Email: sales@shopsafe.io
- Address: Unit 2, Sandy Lane, Badwell Ash, Bury St Edmunds, Suffolk, IP31 3FA
14. Updates to This Notice
We may update this Privacy Notice from time to time. The latest version will always be available on our website.
